Claims Status

Checking on the status of a health insurance claim over the phone can be a tedious process for your medical office staff. With Harmony, you can check on the status of claims electronically, with no effort at all and on a set schedule.

For example, if you know an insurer usually pays claims within 35 days, you can set a claims status check for 25 days after a claim is submitted. As a result, an electronic claims status check can:

Save staff time. Time spent on hold or working through electronic phone trees adds up. Plus, if you call too soon, the information may not be available, resulting in more time wasted.

Resolve denied claims faster. The sooner you learn a claim has been denied, the sooner you can fix and re-file the claim if you believe you deserve payment.