Payments

Collecting co-payments and co-insurance is a necessary - albeit inconvenient - part of running a medical office. Dealing with checks, cash and credit cards while trying to provide compassionate patient care can be difficult for your front-desk staff.

Harmony software eases this process by automatically linking co-payments with insurance records in your billing system. So, when your front desk collects a co-payment, it is automatically posted to the related insurance claim. This helps validate that the correct amount was collected, and it removes the need for the front desk to report co-payments back to billing.

What’s more, our software allows you to:

• Set up automatic monthly charges to credit cards for patients on a payment plan.

• Process Electronic Remittance Advice (or ERAs), the electronic equivalent of the Explanation of Payment. An ERA provides details on how your claims were paid and/or why they were denied.

• Automatically crosscheck ERAs with direct deposits from insurers into your bank account to verify the correct amounts were paid.