Automated Tasks
Streamline Workflow and Drive Up Revenue
Harmony can automate many tasks, saving time and money while ensuring the work is done right the first time. Our software can be customized for your specialty, practice size, and geographic location. Let our system remember your workflow intricacies for you!
Eligibility
Our Electronic Insurance Eligibility verification system streamlines the eligibility process by verifying benefits quickly and easily. Harmony allows you to communicate online with insurance carriers, including HMOs, PPOs, IPA groups, and Medicaid programs. Having worked with hundreds of insurance carriers across the United States, we are constantly developing and strengthening our relationships with insurers to help provide our clients with a hassle-free experience and the best possible reimbursements.
Total Patient Relationship Management
Take control of your patient relationship management with custom email, voice & text appointment reminders app, recall, surveys, birthday wishes, and more! Harmony helps practices improve patient relationships, leading to higher retention and referrals as well as an increase in revenue and office efficiency.
Payments
Harmony software eases the payment process by automatically linking co-payments with insurance records in your billing system. Our software also allows you to:
- Set up automatic monthly charges to credit cards for patients on a payment plan.
- Process Electronic Remittance Advice (or ERAs), the electronic equivalent of the Explanation of Benefit (EOB), which provides details on how your claims were paid.
- Automated posting of claim denials and the reason.
Denial Defense
With Harmony, you can check on the status of claims electronically, even on a set schedule. In addition, denied claims can be corrected within the application for faster re-filing.
Dynamic Rules Engine
At Harmony, we submit electronic claims directly on behalf of our clients, not through a third party clearinghouse. This offers tremendous advantages because we can:
- Scrub claims for errors before they are submitted
- Provide nearly instant notification that a claim was received
- Immediately correct and resubmit erroneous claims
- Keep up with changes because of the high volume of claims we process
- Harmony creates new rules based on denial trends and payer updates. The Dynamic Rules engine gets smarter over time.